Frequently Asked Questions
Do I really need a computer to make and receive VOIP calls?
While a computer is just one of the ways you you can make and receive VOIP calls, there are several other ways you can make use of DoorVaani VOIP services. These include:
- 1. Using a Hardware IP phone
- 2. Using a soft phone on your smart mobile phone or Tab
- 3. Using a regular landline phone a.k.a analog phone plugged into an ATA (Analog Telephone Adaptor)
Which Hardware IP phones DoorVaani can work with?
DoorVaani can work with any standards based IP phone from a manufacturer or brand of your choice and a model of your choice. If you face any issues with any phone, you may please contact us or refer the problem to the customer service of the manufacturer.
Which soft phones DoorVaani can work with?
DoorVaani can work with any standards based soft phone of your choice including the Freely downloadable soft phones. We have tested several soft phones with our service. Some of the popular computer based soft phones tested to work with our service are X-Lite, QuteCom and ZoIPer. All of these are freely downloadable from their respective websites.
DoorVaani was also tested to work with android based softphones. The android softphones that were successfully tested to work over 3G with DoorVaani are CSipSimple, ZoIPer and Sipdroid. We could also test CSipSimple to work over Wi-Fi behind a NAT device (Cone NAT) using STUN.
Do you support G729 codec?
Yes. We do support G729 codec.
What are the advantages of using G729 codec?
Low bandwidth usage, better call quality, faster call connection and lower delay in voice reaching the other end.
Do you provide Voice Mail?
Yes. We provide a full featured Voice Mail service. Please visit our blog post "How to use DoorVaani Voice Mail?" to learn more about our Voice Mail service.
Do you support call transfer?
Yes. We support both blind and attended call transfers. Please visit our blog post "How to do call transfers?" to learn more about our call transfer facility.
Can I have my number, that I own from another service provider, set as my caller ID?
Yes. You can set any number that you own from any other service provider including landline PSTN numbers or mobile numbers of any country worldwide as your caller ID. For this you need to get your number verified using our automated number verification system. Please visit our blog post "How to use any phone number that you own as your caller id?" to learn about this.
Can I set auto renewal of my phone numbers?
Yes. You can set your phone numbers to auto renew month after month. Please visit our blog post "How to set auto renewal of phone numbers?" to learn more.
Can I set short extension numbers to my VOIP Lines?
Yes. You can set short extension numbers (2, 3 or 4 digit) to your VOIP Lines and call other users in your account by dialing their short extensions. Please visit our blog post "Short Extension Numbers" to learn more.
Do you provide Extra Inbound Channels?
Yes. You can buy extra inbound channels in your account to meet your higher concurrent inbound call volume needs. Please visit our blog post "Inbound Channels" to learn more.
Can I set auto renewal of my Inbound Channels?
Yes. You can set your Inbound Channels to auto renew month after month. Please visit our blog post "How to set auto renewal of inbound channels?" to learn more.
Please use our contact page to ask any other questions you may have.
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